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Archive by category: Data ManagementReturn
Aug 13, 2019
Is your credit union’s “digital lending experience” just an online application or is it an extraordinary, end-to-end experience?
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Aug 13, 2019
BIG Consulting in partnership with Trellance has recently completed a national survey on the state of the digital transformation in the CU industry. Findings: Credit Unions are at risk of losing their service and price advantage over banks because of falling behind in their transformation to a digital retail business model. The old model of in-person service is going the way of the department stores.
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Jul 31, 2019
In a perfect world, the reputation of any given credit union would precede it, and people would flock from far and wide to join. Not a dime would be spent on marketing.
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Jul 31, 2019
BIG Consulting in partnership with Trellance has recently completed a national survey on the state of the digital transformation in the CU industry. Findings: Credit Unions are at risk of losing their service and price advantage over banks because of falling behind in their transformation to a digital retail business model. The old model of in-person service is going the way of the department stores.
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Jan 28, 2019
Make no mistake a digital revolution is upon us and credit unions need to react and change in order to serve their members.
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Dec 17, 2018
Digital transformation has revolutionized retail banking and data is the jet fuel for the seismic shift in the credit union business model. A data strategy is foundational for credit unions to compete in today’s digital world and is required to effectively implement a holistic platform of enhanced analytical decisioning. Business Intelligence and analytics (all powered by data) are cultural shifts analogous to moving from ledger cards to core technology platforms.
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Oct 05, 2018
In our earlier posts, Part 1 and Part 2, we shared credit union trends revealed in the bi-annual survey conducted earlier this year by Information Builders’ partners Best Innovation Group (BIG) and OnApproach.
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Aug 22, 2018
Data is fundamental to your digital transformation. Customers must be able to efficiently and effectively manage transactions online. Credit Unions must be able to infer customer needs from those transactions and reach out to customers where they “live” online, whether through email, social media, or text. This blog post presents a simple recipe for getting your data in order as a foundation for digital success.
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Jun 21, 2018
In our last blog, we explored results from The National Survey on Credit Union Data Analytics and Decisioning Trends and touched on their implications.
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Jun 11, 2018
“We are not moving fast enough. We need to move 2x or 4x faster,” says John Janclaes, CEO of the $1 billion Partners Federal Credit Union headquartered in Burbank, CA. “Some might say faster is in order".
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