Oct 10, 2017
As financial institutions across the board enhance customer experience through technology, credit unions must join the digital-centered approach.
Many credit unions are doing just that, upping their technological offerings to stay competitive. John Best, CEO of Best Innovation Group, interviews Dr. Richard Swart, Filene Fellow at U.C. Irvine, about the impact of fintech on credit unions and the way university research can help enable the industry to grow.
Oct 04, 2017
Data analytics is central to any informed marketing decision that a credit union makes. Two of the most effective ways to use data is to uncover insights into the minds of consumers and the world of credit unions. Anne Legg, the founder of Thrive Strategic Services, interviews Andrew Downin, Managing Director, Research, at Filene Research Institute, who talks about sustainable solutions for credit unions and their members, as well as how good ideas only work when they’re put into action.
Sep 19, 2017
Darryl Proctor, Product Director of Payments at Temenos, discusses the Temenos Marketplace and Jams, payments, regulations, emerging technologies and embracing the opportunity.
Jul 11, 2017
Tommy Kearns, Co-founder and CEO of multi-channel analytics and engagement platform Xtremepush, discusses why data is becoming more important than technology, targeted marketing using analytics and contextual marketing.
May 17, 2017
Anne’s episodes will focus on all things business, specifically the why and how about companies, products, people and ideas that make money, and how can credit unions benefit. In her first solo podcast as part of the new BIGcast Network, she discusses sales and marketing strategies, customer journeys, value creation and what this all means for credit unions with her special guest, Sam Mallikarjunan from HubSpot.