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BIGcast

08Dec

Curbside Service With Anne Legg

 

In This Episode:

  • Where are the opportunities for credit unions to use data analytics to create new, valuable and improved products and services for their members.
  • How intuition and other qualitative measures can be used with data to find additional opportunities for your members.
  • The application of brand archetypes to credit union market positioning.
  • Moonshots – a technical innovation process that can be applied to credit union strategic planning.
  • Applying the idea of curbside service to member offerings.
  • How to not engineer the risk out of everything.

To learn more about Anne and the services that THRIVE provides to credit unions, you can visit http://www.anneleggthrive.com/, and follow her on Twitter @anneTHRIVE.

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