Financial Services Consultant
Rock Creek Management Advisors
While serving as CEO of the World Bank’s Credit Union, Stephen brought the institution to top-tier financial performance during the recent global recession. Recognized in the credit union industry as a thought leader and visionary, he developed a proven methodology for strategic planning, resulting in performance metrics, defined roles, strong teams, accountability, a balanced scorecard, innovative products, and full staff engagement. Prior to his role as CEO, Stephen served as Director of Lending Services for over 17 years. He has extensive experience in lending and operations - including consumer, mortgage and business lending as well as credit cards. His areas of expertise include process improvement, product development, technology optimization, performance metrics, credit risk management, growth strategies and business development.